For flowers to Anna Nagar, call us at 94443 44488 or place your order online @ www.dialabouquet.in
At around 11 a.m. today, we get a call from a customer who is new to Chennai. He said he wanted the flowers to be delivered to a place close to Shenoy Nagar metro station (at least that is what we heard). The customer was struggling to speak in Tamil. Once we realized that he could speak only in fluent Hindi, we said we can converse in Hindi ourselves and took the order to be delivered to Shenoy Nagar. He had placed the order for a bunch of roses (20 red roses to be specific). However, after our floral designers began work, we received a follow up call from him asking when his floral arrangement will be delivered. We mentioned that our floral designers are at work and reminded him that it was a bunch of red roses that he had ordered. He said “NO” he wanted a flower arrangement. He also mentioned he does not want Roses but Lilies. After a to and fro of 5 minutes, we agreed to do a floral arrangement using Lilies. He was specific that the flowers had to be put into a glass vase and delivered. We were fine with it and began work.
After 5 minutes he called once again, asking when the flower arrangement will be delivered to Anna Nagar. We were horrified that the request and the delivery locations were casually being changed. This time we double checked and our customer care executive repeated the order as well as the delivery location. He wanted the flower delivery to be made to 2nd Avenue, Anna Nagar. The exact location was Hotel Saravana Bhavan in 2nd Avenue, Anna Nagar. When our delivery personnel reached the place and saw this person he heaved a sigh of relief. We were all worried if the customer gave us the correct location or not. Incidentally, the customer called us later and mentioned that he was so happy with our service. After having no luck in communicating with 2 other prior florists, he had managed to communicate his requirement to us. Yes, we did not have it easy ourselves, but we are glad that he was happy with our flowers and overall service. For flowers to Anna Nagar or any location in Chennai city, call us at the above number mentioned.